Managing online and social media reviews of your practice

WE CONSTANTLY TALK ABOUT HOW IMPORTANT it is for your dental practice to “dominate” the first page of Google search results – with your website itself, your social profiles, and the online reviews your patients post. Of these, the first can be controlled by your practice, and the second can be managed if you claim your profiles and work to create high quality content . . . but what do you do when online reviews turn negative?

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