Transformational leadership requires thinking INSIDE the box. Often we are told that problem solving requires ‘outside of the box’ thinking – an entertaining Ted Talk from Lars …
Are you putting in the work behind the scenes?
How do we go from “This doesn’t exist” to ‘It does exist”? As many of you may have seen, this week,the first images were shared …
Tired of putting out the same fires in your practice?
“The strongest principle of growth lies in the human choice.” – George Eliot In his new book Smart Leadership: Four Simple Choices to Scale Your …
Are you making the phone calls that will make a difference?
My phone rang on a Sunday morning. I was sitting down to a delightful homemade brunch and, like many of you would do, I didn’t …
Is your practice interesting or invisible?
Are people talking about your practice more than about gas prices? Word of Mouth marketing is the best way to attract your ideal new patient. …
Why didn’t you raise your hand?
At a crowded conference, when someone asks for a volunteer would you raise your hand? In her 2014 TedX Talk, Carrie Green began by asking for a …
Are you trying to build shelves with a swiss army knife?
The other day I was listening to a podcast about spreadsheets. Hang with me… Those of you who know me know that I love math. …
Where are all the unicorns?
Unicorns? Yes, unicorns. The ideal high-value patient your practice is always looking for. Everybody wants them. The ideal high-value patients. The unicorns. The ones who …
Where have all the good employees gone?
I remember 2008. And I’m sure a lot of you do too. Almost 10 years later, the American Dental Association published “The effect of the Great …
What are the values that define your practice?
How do you expect your team to personify those values daily if you can’t answer that question? How can your patients be expected to promote …